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Report New WinCustomize Bugs and Other Issues

Report New WinCustomize Bugs and Other Issues

While we have worked very hard to make the new site error free there are always a issue here and there that were simply missed.  So this is the place that we would like you to submit site issues to. 

Please take the time to read through items that have already been submitted so that you are not duplicating issues.   This will make it much easier for us in determining new or old bugs.

Also, when reporting a problem its very important that you include the URL to the page where the problem occured.  Also be as descriptive as possible.  And if it is a display issue please be sure to include what browser you are running and its version.

32,416 views 420 replies
Reply #251 Top
Works fine in Firefox.


FF 2.0 and IE7 and i can't submit my new DXtheme since 3 days...
He not appear on Moderation and i have some error messages or issues:
First day: all times when "finish" to upload i came back on Home page without any messages.
Sd day: the same and after like today: Upload normal and it not appear in moderation

I have post one screenshot, 3 objects, 2 widgets and a bootskin and they appear on moderation why not for my DesktopX theme.
thinking on archive, jpg or other errors make by me but not all was normal...

Reply #252 Top
How about this for a bug...when someone posts something in bold and forgets to close the tag, EVERYTHING after that is in bold. The next post, the font on the post reply/advanced mode buttons, the Stardock Forums version number, etc. I've been going around closing the tags where I notice them, but perhaps there should be checking in place so that when there's an open tag but not a closing tag, it just won't parse it at all. Can't imagine what would happen if someone posted a table into a post and didn't close the tags (if it even allows that).

Oops, this probably should have gone in forums bugs, forgot what thread I was in.
Reply #253 Top
How do I delete a submitted item from the site? There was a way to do so before so now what can be done? Sorry if this has already been asked (haven't found it yet).   
Reply #254 Top
(haven't found it yet)


try to take a look on left bottom of "Add Favorites", between "Edit" on bottom's description of your submission...
Reply #255 Top
Quentin94 I don't see what your're talking about. Can you show me?
Reply #256 Top
Not sure if this is where to post this or not, but when I edit my gallery, after logging out then back in, the gallery is set back to default.

Is there a way to have the gallery remember my settings for my login?
Reply #257 Top
Bushman,
Go to the skin you want to delete.
Under the "Description" you'll see (add to favorites, edit, delete, etc.).

Hope that helps.
Reply #258 Top
[
Not sure if mentioned, and this is also new to me. Today after logging in, I log in as kperry, a few seconds later it changes to (Stardock User) I have checked to see if my WinCustomize subscription is expired, and seems I'm good until November.


I have this same problem, except that I can't even get my name to show up....I stay a Stardock Customer. And have all those ads! This started today. Needless to say, I cannot access my personal site.

Also, downloads are very slow....I downloaded Gabriel's new blind, and the download rate never got above 29 KBS. I have cable internet access, and usually have around 500 KBS or greater.
Reply #259 Top
Quentin94 I don't see what your're talking about. Can you show me?




and deleted your Browser cache and cookies if you don't see this!
Reply #260 Top
I've cleaned out my cookies and cache but I still do not have the ability to delete or even edit the way you have shown me. I order for me to edit I have to go to my skins and then click on the edit next to the skin. So what the heck is going on?
Reply #261 Top
ok but have try to go on skin not on list of skins?
Reply #262 Top
I've tried every which way and to find that but I can't find it.

Reply #263 Top
Here's what I see.

WWW Link
Reply #264 Top
I see it.
Reply #265 Top
I think it was normal that i don't see edit and deleted cause i'm not a admin or a mod and i think there are only 3 people who can deleted or edit a skin: admin, mod, and original author. but i believe in your problem. and i think this one is for only a admin.
Reply #266 Top
I am the original author. I'll have to get with admin then. Thanks.
Reply #267 Top

We're working through some of the login issues still. There are some anomoles (which I wont go into detail about) that are popping up with certain accounts. If you're seeing weird things happening, like your name dissappearing, please delete any wincustomize or stardock cookies, close the browser, open a new one and log back in. If the issues persist, click on my name in this reply and use the 'Email andrew_' function. Email me your nickname here on the website and I will start investigating the issue. Please do not email me about ads showing up. I will be addressing the issue here in another reply when I get into the office on Monday. Thanks for all of your help and support thus far!

To All - PLEASE do NOT email me about individual problems. Since I mentioned that it was alright to email me about login/user related issues (it's still ok, btw), I have recieved several emails regarding individual issues. Please (pretty please?) use these forums or the usual support methods to report individual issues. I would love to address everyone individually but I simply lack the time in the day to do so. Thanks much!

Reply #268 Top
thanks Andrew for looking in our problem
Reply #272 Top
Oi double posting. >_< Another suggestion...how about email notification or something when we get new comments on our personal guestbooks?

Something else: I just got bumped to Apprentice (thanks Jafo!) and I was looking forward to changing my honorific to Lady as mentioned in the About page, but it's not listed? Screenshot
Reply #273 Top

I'm still having to boot into XP to upload photos to my photo album, Vista just will not have it. IE crashes and restarts, and no photo uploaded:-

Reply #274 Top
I still cannot delete any of my skins.
Reply #275 Top
When I'm on the first page of a thread and it goes to page 2 with all new posts I haven't yet read, when I click on the Next Page arrow it takes me to the bottom of the page instead of the top where the still unread posts are at.