pagamerbob

Reply to Can't Update Elemental War of Magic because I can't register it. in War of Magic Stardock Forums

[quote who="Zubaz" reply="22" id="3286281"]Your key was registered to your other, .org, email address. You can access it from the link below. You can also merge your accounts at https://www.stardock.com/support/registrations [/quote] No need to merge. I tried accessing the update through that account before writing support, but it was missing from the list. Now it displays as registered. Thank you.

Reply to Can't Update Elemental War of Magic because I can't register it. in War of Magic Stardock Forums

[quote who="kryo" reply="17" id="3283538"] Please bear in mind it is a four-day holiday weekend in the US, and support works normal office hours. Normal support ticket turnaround is within two business days.[/quote] I submitted my request on November 9. On November 20, a technician offered to register my game after I provided the serial number. I replied within the hour and it's still unregistered and I have received nothing further.

Reply to Can't Update Elemental War of Magic because I can't register it. in War of Magic Stardock Forums

I submitted a ticket on November 9 and have heard nothing thus far. In the meantime, I pulled the 1.4 files from my old system drive and overwrote the 1.0 install on my new one. The game loads, reports version 1.4, and plays okay. However, the pop-up still brags about a new version 1.4 available for download.