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Report New WinCustomize Bugs and Other Issues

Report New WinCustomize Bugs and Other Issues

While we have worked very hard to make the new site error free there are always a issue here and there that were simply missed.  So this is the place that we would like you to submit site issues to. 

Please take the time to read through items that have already been submitted so that you are not duplicating issues.   This will make it much easier for us in determining new or old bugs.

Also, when reporting a problem its very important that you include the URL to the page where the problem occured.  Also be as descriptive as possible.  And if it is a display issue please be sure to include what browser you are running and its version.

32,396 views 420 replies
Reply #326 Top
Guestbooks will return, it's a temporary deal. It wasnt extremely widespread, so we didnt put out a public notice. Just a few people are effected. Sorry for the inconvenience.
Reply #327 Top
I still get those bad 2-5 seconds pause on this site.

At one point it even paused for 10+ seconds, to point that IE7 showed (not responding) in titlebar. It only get affected by this site.
Reply #328 Top
I still get those bad 2-5 seconds pause on this site.

At one point it even paused for 10+ seconds, to point that IE7 showed (not responding) in titlebar. It only get affected by this site.


You might want to try an ad-blocking plugin to block those scripts.
Reply #329 Top
Guestbook is back, just to let you know whatever fix you guys applied, it worked!
  
Reply #330 Top
I just uploaded the fix. If anyone else notices theirs missing please let me know.
Reply #331 Top
PurrBall, what scripts?
Reply #332 Top
I just uploaded the fix. If anyone else notices theirs missing please let me know.


I noticed that everyone's that I saw missing is back..mine is back but the comments were jumbled out of order and new comments now had wrong year on them - but no big deal - I deleted a lot of them so it didn't look so odd.

My " Email User " is still sending and receiving blank emails - but, at least I get to see if someone was trying to reach me - if I know them I'll reply.

Reply #333 Top
Same thing as Fairyy on my page as well, but at least the posts are here...
Reply #334 Top

I made a test comment at http://cycoced.wincustomize.com/ and the date and sort order are fine.

Fairry, I think it would be a better policy to first point out what [you/all] may think is a visual or data problem and ask if one exists, rather than speculating. Speculating on possible issues always confuse people

Reply #335 Top
Any news on the Access Denied issue?
Reply #336 Top
Fairry, I think it would be a better policy to first point out what [you/all] may think is a visual or data problem and ask if one exists, rather than speculating. Speculating on possible issues always confuse people


When my guest book was restored it was no longer in sequence. Questions and answers were no longer in order by date and some had dates that were not the original dates.
Example:
Comment by Felix56
Dated Sept 3, 2007 3:36PM ( a date that hasn't happened yet)
hi Fairyy~, kia kaha? Must be a Kiwi, huh? Same here.
Saw your comment to Musicman re; 1280x768 version of Vmax by buzzh58, any chance of same? My email is [email protected] - if unable to send via gmail, will send alternative email address.
I like your work too-you seem to free with advice for members. That's refreshingly generous of you. Kind regards, felix56.
********************************************
My Reply to Felix:
Dated Mar 10, 2007 5:51 AM
( I answered Felix on the same day he originally posted his request which was the 10th of March, 2007 )

Hi Felix, no I'm not a Kiwi but my good friend buzzh58 is, I sent you the VmaX Theme that I have in 1024 x 768. Hope you can use that version. If you need a DX Theme that will work on 1280x768 try buzzh58's newest them Vista Bug 1280 version..that will work as the dock is on top.

Two new comments by " BobOwnen1 " are appearing Between comments made March 10th 2007 and October 3, 2007 and are dated " yesterday " They did not start at the top where a new comment would normally appear.

There were more but I deleted them as they made no sense.
An entry Jafo made on my guest book in 2007 says:
Jan 1, 001 12:00 AM
I know jafo is old but I don't believe WC was around in the year 001
Reply #337 Top
As for the " Email User" not working - you had suggested that it could be my server but , buzzh58 has tested his email user link and his also sends and receives blank emails too. He is in NZ and has a different server than I do. He uses Outlook Express - I use AOL.
Its not a big deal at this point to me but this is an email I received today - I don't know this person so its hard to reply to a stranger when all I see is this :
Reply #338 Top
hum! I can totally agree to this Andrew_ I have the same problems i must resend a mail to the user to ask him what he want to tell me....
And for guest book drop by my site and see, the date are changed: When a user put me a message i answer him directly thus the order is user/quentin/user/quentinuser/quentin/user/quentin
but now is
user/quentin/quentin/quentin/quentin/quentin/quentin/user/
Reply #339 Top

Guys, this is the final word on teh Guestbook/Comments issue: There is nothing that can be done about the entries which were assigned erroneous dates before the last fix. All you can do is delete them.

Fairry, I've said that it could be your client failing to render the html in the email properly. I continue to be unable to reproduce the issue. Every email you have sent to me through the system thus far contains the proper text and every email that I've sent out through our testing accounts also goes through fine. I have acknowledged that you have reported the issue and we have made note of it. We will investigate it and continue to watch for the issue. Please stop reporting the same issues!

Reply #340 Top
I'm having a problem submitting. The "submit" button is always pressed.
Sorry, if this issue has already been brought up.

Reply #341 Top
Guys, this is the final word on teh Guestbook/Comments issue: There is nothing that can be done about the entries which were assigned erroneous dates before the last fix. All you can do is delete them.

Fairry, I've said that it could be your client failing to render the html in the email properly. I continue to be unable to reproduce the issue. Every email you have sent to me through the system thus far contains the proper text and every email that I've sent out through our testing accounts also goes through fine. I have acknowledged that you have reported the issue and we have made note of it. We will investigate it and continue to watch for the issue. Please stop reporting the same issues!


All you had to say was the guest books cannot be fixed - you didn't...and I was responding to your comment #334. Which was vague. You keep implying im the only one with the blank email issue when the post right above mine by Quentin says he is receiving Blank emails too.
Plus..I have never sent you an email through the WC email system. I forwarded you one that I recieved from WC to show you it was blank from my AOL. I received 1 test email from you only.
Reply #342 Top

Z71, That's a new one. I'll forward it on. Can you please give me your browser name and version?

Reply #343 Top
Can you please give me your browser name and version?


WindowsXP, SP2, IE7.
Reply #344 Top
I check 'my skins' a lot. I celebrate whatever little milestones I reach just cause it's cool (and I have no life lol)...anyway...I've been closing in on 200,000 downloads. Well, after you all fixed the problem with a few of my previews vanishing, it seems my total download number has dropped from aprx. 185,000 to 10,944.

Now, I was really looking forward to hitting that 200,000 mark and even have some peanut-butter tasty-kakes set aside. This may not seem like a big deal to you, but you have to know that tasty-kakes are local to Philadelphia and that region and VERY hard to come by down here in Podunk, South Carolina. So, could you look into fixing the bug in 'my skins' so I can enjoy my tasty-kakes before they go bad or my step-son finds them and eats them. Please.
Reply #345 Top

Z71, That's a new one. I'll forward it on. Can you please give me your browser name and version?

Got that the other day myself.....upping a wall.  [managed eventually with upload2]

WinXP SP2 IE7  <------ the 'likely' user setup one would expect to be provided for....

Reply #346 Top

Z71, Jafo - I've sent that to the proper code monkey to have a look at.

Po' - Ditto for you

Reply #347 Top
Thanks, Andrew....
Reply #348 Top
.I've been closing in on 200,000 downloads. Well, after you all fixed the problem with a few of my previews vanishing, it seems my total download number has dropped from aprx. 185,000 to 10,944.


'Po - I noticed the same thing - if your going by the total download column in your skin list - its only totaling that page - go to page 2 or 3 etc and the total is added separately on each page - just add them together - at least thats the way my skin page lists the download count now.
Reply #349 Top
Now.....about this page-load stalling....all appears to load...but you cannot scroll, etc for another 5 to 10 seconds......[major butt-pain]....for eg...this thread....
Reply #350 Top
'Po - I noticed the same thing -


It used to total 'all'. Is this how it's going to be now? If so, then I guess there is no bug. But then that means I have to add them up.

sigh.

Fingers and toes time.