Hi

I have been running it since the early beta versions and have had no issues what so ever.  I use the multiple screen fences, folder fences and normal arranging of fences on my win 7 x64 rig.   Have  you sent in a support ticket with system specs and software versions installed.  Was fences updated using Stardock central or just the downloadable file from the store? Is it Free, Demo or Paid Product? May be just a specific issue with an element in your system that may not be sourced without the detailed spec from all users experiencing this issue. How many are experiencing this issue?

Cheers

GigaByte69

Fences 2.x works fine for me on Windows 7 64-bit, Ultimate, SP1 with all OS updates installed.

Hey jjbjolicoeur, you calling out a user for expressing their user experience comes across as a [politically correct] not nice way. I can certainly call you out for your choice of words but, I won't. You have 1 [user created post] about the issue(s) you've experienced. That is not to say others have the same experience. You have done what you feel necessary to report the issue(s) you're experiencing. It has been noted by support on multiple post's. It appears that at this point, it is out of supports hands. The developers have been made aware and they are working on a fix. I'm sure when a fix is available, we as users will be made aware of it. In the meantime, find something else to point your energy at. If you are not happy with how Fences works on your system? Uninstall it until the fix is available, Easy Peasy Frenchy. No need for negativity...Have a great day/evening...

No, what it tells you is that the issue is not WITH Fences [specifically] but with an issue of some form of compatibility with a FEW users who clearly have something odd and/or rare and equally difficult to replicate in-house and thus SOLVE.

Agian you have had this same answer before.  It appears the majority of users experience no issues which presupposes Fences IS 'stable' albeit NOT UNIVERSALLY stable when combined with some ABNORMAL OS setup/installation.

The process for such resolution is to open a ticket with Support.... and wait for specific response.

The issue is clearly specific to the user so that is going to be the ONLY course for resolution...

Anyway, thank you for your kind and wonderful way of trying to help.

So I should understand that no upgrade/patch will be released to adressed issues encountered with explorer.exe crashes when using Fences 2 ?

With all support tickets that you received you are unable to release a patch?

About my setup:

Fences 2.01 pro, Win7 32bits, nothing special
No problem with Fences 1

I agree with the idea that constant complaining doesn't do any good, but if people are having problems with Fences, then that still bears discussing. If a problem was reported once and you just sat back and waited, nobody would fix anything because it would only look like there is one person having that problem.  I took your approach when I first bought it and it wouldn't work and that was when it was released, I'm still waiting for a patch to make it work.

Personally I can't even install fences without it causing my machine to crash constantly.  I'm running Win 7 64 bit on an overclocked i5 with 16 gig of ram, so I somehow doubt my machine is the problem. I've paid now for 3 versions of Fences and this is the first one that hasn't worked.  When you look at how long the program has been out and how many people are still having, telling them to sit back and just wait doesn't help the person having a problem.

Besides, how many of us sat back and waited for Elemental: War of Magic to get 'fixed' and how did that work out?  (Don't give me grief for that, I paid for that game and turned right around and paid for FE as well)

I have contacted Support several times and I am still waiting for a genuine answer. There seems to be always an excuse or other means to deter users from complaining for real problems they are facing. Sometimes you are insulted, sometimes you are told to wait (yes, but there could be a time frame)...

I have a friend who was trying Fences 2 and who was almost unable to use his computer because of constant Windows Explorer's crashes. He could only have peace when Fences was uninstalled.

It is crystal clear that Fences 2 causes Windows Explorer to crash; many have complained about it in this forum. I don't believe that the fault is with any settings on our computers. If it is so, Fences' developers should tell us what settings they have changed on some of the computers which were having problems with Explorer, which afterwards are working well. If Fences conflicts with any programs, give us a list of these programs, please.

It seems that the users must bear all the blame... But more than one user are facing the issue. Tell us where we went wrong. Our computers work fine without the crashes. We use many other programs and if there are any issues the Support services are ready to help--if they delay, at least, members in their forums are quite decent and do not insult us.

I totally second what Damion_Scott said.

Hey.. well rig aside I have by the sounds of it one of the most modded operating systems (Win7 64) I'm running about 600 of my own registry fixes plus stuff like the stardock bundle terra copy and a few other little tweaks. 
I want to throw out there.. who is running DeskScape? And who installed deskscape before fences? Also same question applies to DesktopX.
A friend pointed out how each program patches your registry, and how DeskScape mod's part of your registry so fences doesn't recognise it later. hence bad install.
After un install of entire bundle reg was unchanged.... =/   Working on a patch.. keep you posted. This is something thats been pissing me off to..