Dimming of the main screen

when I activate a window on the secondary screen

I have uninstalled FENCE and the error is corrected. It also happens to me when I am out of the office without the secondary screen, only the main screen lights up, leaving the rest of the screens dark. 

Someone has a solution for this problem.

Moved to Fences area

669 views 5 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. I do not think that Fences has any control on your screen dimming function. Perhaps, you also have WindowFX installed, or any manufacturer apps which has "Focus mode" that has similar feature. Manufacturer such as Asus and HP laptops is known to have such feature.

Thank you,
Basj,
Stardock Community Assistant.

Reply #2 Top

Sorry, but why does it get fixed when I uninstall the FENCE program, it doesn't make sense, the error should continue appearing when I uninstall FENCE.

Reply #3 Top

Perhaps "that" application not compatible with Fences. What you can do to test it out do a Clean Boot. Refer to these steps for Clean Boot: https://support.stardock.com/space/SHC/1332445272/Fences+Clean+Boot. Do note that Clean Boot need to be done with care. Try it and report back.

Thank you,

Basj,
Stardock Community Assistant

 

Reply #4 Top

Problem solved, for contributing to the forum, the HP Display Control Service by Portrait Displays conflicts with the FENCE application causing a darkening of the secondary windows.

Thank you so much

Reply #5 Top

Great, glad you have figure it out.

 Thank you,

Basj,
Stardock Community Assistant