Reply #1 Top

Hello,
Sorry to hear you are having issues. First, please try, uninstall Fences, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.

If the same error message still appear, we need more information.

  1. Windows 10 or 11? Also need its full version and OS build number. Please use Winver.exe to get this information.
  2. Fences full version number installed.
  3. Details on Monitor/s information such as Resolution, Windows Scale factors (100%,125% etc), Connection type (HDMI, DP, Monitor dock) and any other important/relevant information.

Thank you,
Basj,
Stardock Community Assistant.

Reply #2 Top

Hi. If using v6, please send us an error report using About → Troubleshooting → Create Error Package thank you