Cannot extend subscription

My Object Desktop classic subscription is about to run out on January 18. Every time I click on the "Extend" button on my downloads page, I receive an error message that suggests that I ask for assistance, so that is what I am doing. Thanks!

1,507 views 2 replies
Reply #1 Top

Seems related: I am similarly experiencing a store error when trying to purchase Multiplicity 4. I can see there's stuff in my cart, but clicking on it yields an error.

I know it says to contact them, but their support is all geared towards disputes and existing orders, not hunting gremlins. Also, that's my purse, I don't know them.

Reply #2 Top

Looking into this, this seems to be all related.

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