Request to change the wincustomize password

from Stardock Forums

Requesting a password reset in winstomize results in a getting an email to reset Stardock password

wincustomize talk
3,121 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please use this guide to change your password: https://support.stardock.com/space/SHC/1260257702/Changing+your+username+or+password+for+your+account.

If you still have issue, please click on the link to create a ticket, listed at the bottom of that same page. Use the "Ask a question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

Thanks
Basj,
Stardock Community Assistant

Reply #2 from WinCustomize Forums Top

How can I redeem my wincustomize subscription? I go to WinCustomize site and it shows me as a guest when I had just renewed.

Sins of a Solar Empire II
Reply #3 from Stardock Forums Top

Quoting jefroseman, reply 2

How can I redeem my wincustomize subscription? I go to WinCustomize site and it shows me as a guest when I had just renewed.

Give it a little while for everything to update. If it still shows you as a guest, sign out of the site, clear browser data, history and cookies and then sign in again. Please report back.