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Unable to get Fences 4.10 to work

Unable to get Fences 4.10 to work

Hi and please help,

I was using Fences many years ago on another machine and now planned to get started again with the new version.

BUT, I'm unable to right-click and enable fences at the desktop, also unable to make any fences at the desktop.

SW seems ,,not to run,,

 

I have read tips and tricks in the forum, from similar cases but still without any success.

- Installation seems ok.

- In the Task Manager - Fences Settings, 2 lines are running as ,,enabled,, 

- I am able to adjust things inside the App Customize Fences, where also enable fences are clicked.

 

I have done uninstall and re-install, as-well as playing to move all folders into one folder.. nothing works.

 

Edition Windows 10 Pro

Version 22H2

Installed on ‎2023-‎03-‎29

OS build 19045.2788

Experience Windows Feature Experience Pack 120.2212.4190.0

 

Hoping for a simple and fast answer,

Jonas

186,822 views 74 replies
Reply #51 Top

Sig file should be in this directory. "C:\ProgramData\Stardock\Fences4". I believe those files is not from that directory. It should be something like screenshot below.

Thank you,

Basj,
Stardock Community Assistant

Reply #52 Top

Ok found it, this is how it looks like, so that's not the issue. I have this file installed.

Reply #53 Top

 

 

 

I can't get it to work either, was working fine until I clean installed windows yesterday to Windows 10 22H2 using OS build 19045.2846.

 

I have the license files. Tried disabling firewall in case that was messing with activation checks. None of the versions installed via Object Desktop or the subsequent updates worked.

- I recently changed my CPU from an old 4790k to a 5600x, gpu from GTX980 to a 6700xt if that matters.

- I'm installing Fences 4 via object desktop. I notice when I go to fences > about > check for updates , I get "Your copy of Fences is up to date". When I go to the Object Desktop manager, I notice Fences 4 has an "Update" button. 

 

 

Reply #54 Top

Quoting yaezah, reply 53

 
I can't get it to work either, was working fine until I clean installed windows yesterday to Windows 10 22H2 using OS build 19045.2846.

I have the license files. Tried disabling firewall in case that was messing with activation checks. None of the versions installed via Object Desktop or the subsequent updates worked.

I recently changed my CPU from an old 4790k to a 5600x, gpu from GTX980 to a 6700xt if that matters.

Hello,
Sorry to hear you are having issues. I am glad to announced that the Dev team has probably found out the issue and might be coming out with an update build very soon.

Thanks
Basj,
Stardock Community Assistant.

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Reply #55 Top

 

Oh, that's good to know thanks.

Sorry for going off-topic, but I was wondering if I'll have to renew my Object Desktop license if the update is released after my license expires in 2 days. Want to make sure I budget for that if I do.

Reply #56 Top

I believe, from what I know, once you subscription expired, you can not download any files from your ObjectDesktop section. As mention here: https://forums.stardock.com/486310/object-desktop-support-faq#subscriptionlapse.

Thank you,

Basj,
Stardock Community Assistant

Reply #57 Top

Hello all,

Here a workaround you can try: (Note: Only do it if you comfortable with it.)

Workaround:

  1. Open an elevated PowerShell window and issue the following commands:
    1. Set-Location ~\Desktop
    2. certutil.exe -GenerateSSTFromWU roots.sst
    3. Import-Certificate roots.sst -CertStoreLocation Cert:\LocalMachine\Root\
  2. Reboot

Try it and report back.

Thank you,

Basj,
Stardock Community Assistant

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Reply #58 Top

Paul... In response to your question as to whether I was running this on a VM...

No.

Reply #59 Top

Quoting yaezah, reply 53

I notice when I go to fences > about > check for updates , I get "Your copy of Fences is up to date". When I go to the Object Desktop manager, I notice Fences 4 has an "Update" button. 

 

Object Desktop Manager needs fixing. In the meantime, it's best to check your version against the available one at 

https://store.stardock.com/myaccount/products

Then under Object desktop manager, click on View Individual Downloads.

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Reply #60 Top

 

 

Quoting basj, reply 57

Hello all,

Here a workaround you can try: (Note: Only do it if you comfortable with it.)


Workaround:


    1. Open an elevated PowerShell window and issue the following commands:

        1. Set-Location ~\Desktop

        1. certutil.exe -GenerateSSTFromWU roots.sst

        1. Import-Certificate roots.sst -CertStoreLocation Cert:\LocalMachine\Root\



    1. Reboot


Try it and report back.

Thank you,

Basj,
Stardock Community Assistant


 

Just tried this and it worked! Thanks!

 

It created a file called "roots.sst" on my Desktop.. is it important to leave it there?

Reply #61 Top

Quoting yaezah, reply 60

Just tried this and it worked! Thanks!

It created a file called "roots.sst" on my Desktop.. is it important to leave it there?

Great, thanks for reporting back. As for the "roots.sst" file. I deleted it on my system, rebooted and the Fences still work as normal. So my guess, yes, you can delete it off after it get imported in.

Thank you,

Basj,
Stardock Community Assistant

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Reply #62 Top

Wow, glad there is a solution. :-) Tough one. Tested in my VM and worked like a charm.

Reply #63 Top

Quoting basj, reply 54


Quoting yaezah,

 
I can't get it to work either, was working fine until I clean installed windows yesterday to Windows 10 22H2 using OS build 19045.2846.

I have the license files. Tried disabling firewall in case that was messing with activation checks. None of the versions installed via Object Desktop or the subsequent updates worked.

I recently changed my CPU from an old 4790k to a 5600x, gpu from GTX980 to a 6700xt if that matters.

Hello,
Sorry to hear you are having issues. I am glad to announced that the Dev team has probably found out the issue and might be coming out with an update build very soon.

Thanks
Basj,
Stardock Community Assistant.

 

So, I'm looking forward for this "update build" that might fix it and make fences work then!? Let us know Basj.

Thanks,

Jonas

Reply #64 Top

 

I understood from Stardock and C242, the are solutions available now!?

When would the "update build" be ready..., that I understand is a new installation file?S

Should I wait for this or, try to get the workaround going?

Thanks,

Jonas

Reply #65 Top

Quoting Jonas_007, reply 64

I understood from Stardock and C242, the are solutions available now!?
When would the "update build" be ready..., that I understand is a new installation file?S
Should I wait for this or, try to get the workaround going?
Thanks,
Jonas

Its up to you, you can wait, if you not comfortable with doing the workaround. Any new build will be announced in the Fences Section Pinned thread here: https://forums.stardock.com/forum/501

Thank you,

Basj,
Stardock Community Assistant

Reply #66 Top

Quoting Jonas_007, reply 64

Should I wait for this or, try to get the workaround going?

This has to do with a certificate that was bad by the issuer (not us).  This could be resolved with a Windows update (and how others avoided seeing it at all). It MAY solve the issue as root certificate distribution is a dark science of sorts.

Sean Drohan
Stardock Product Lifecycle Manager

Reply #67 Top

Quoting sdRohan, reply 66

as root certificate distribution is a dark science of sorts.


Finally someone says it! I always felt the same. :-D

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Reply #68 Top

Quoting basj, reply 65

When would the "update build" be ready..., that I understand is a new installation file?
 

 

Thanks,

Jonas

Reply #69 Top

Dear Support at Stardock,

I'm waiting for your feedback about when the "update build" will be available so I can make a new installation or an upgrade to the existing one, to enable use of the product I have paid for.

Please let me know.

Thank you,

Jonas

 

Reply #70 Top

Quoting Jonas_007, reply 69

Dear Support at Stardock,

I'm waiting for your feedback about when the "update build" will be available so I can make a new installation or an upgrade to the existing one, to enable use of the product I have paid for.

Please let me know.

Thank you,

Jonas

Any new build will be announced in the Fences Section Pinned thread here: https://forums.stardock.com/forum/501. As for when it will be release, it will be soon, but I can't announce the date.

Thank you,

Basj,
Stardock Community Assistant

Reply #71 Top

I am here to help, if You don't want to do the patch Yourself, Jonas. Just give me a sign. It is a 2 minute job.

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Reply #73 Top

Thanks a lot c242, with your support - now it works!

Hero of the day!! A gold star :star:  

  

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Reply #74 Top

Yeah. :-)

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