this product has already been registered to a different account

from Stardock Forums

Hello.

I bought Demigod in a store a long time ago, tried to enter received an error: "this product has already been registered to a different account".

I went to https://www.stardock.com/support/product-key-retrieval, checked 2 possible mails, no key.

I bought a new game on your website, deleted the old one from Steam, activated a new key, the error remained the same.

other stardock games
30,716 views 2 replies
Reply #2 from Stardock Forums Top

Quoting SchismNavigator, reply 1

Hmm, this might require submitting a support ticket for one of our team to take a look at.

https://stardock.atlassian.net/servicedesk/customer/portal/4?/Tickets/Ticket/View/917367/inbox/-1/-1/-1

Please include all of the details you can.

That is what needs to happen, yes.

Sean Drohan
Stardock Support Manager

Sins of a Solar Empire: Rebellion