Singleplayer without internet connection

Whenever I am not connected to the internet, I can't even start singleplayer games. The log always shows:

[App] Lost connection or server ended the game, going back to the main menu

How is it possible that the game works with internet connection but not without?

46,331 views 12 replies
Reply #1 Top

Hello teo289,

Sorry to hear you are having trouble.

I was able to confirm this, I suspect this is what you are seeing:
https://cdn.stardock.us/support/uploads/2020-11-17_12-14-30.mp4

I have created an internal ticket to have it looked at.

Internal ref: OTC-132

Thank you for the report.

Sean Drohan
Stardock Support Manager

Reply #3 Top

Quoting sdRohan, reply 1

Hello teo289,

Sorry to hear you are having trouble.

I was able to confirm this, I suspect this is what you are seeing:
https://cdn.stardock.us/support/uploads/2020-11-17_12-14-30.mp4

I have created an internal ticket to have it looked at.

Internal ref: OTC-132

Thank you for the report.

Sean Drohan
Stardock Support Manager

 

 

Yes, this is the exact same behavior that I am facing.

Reply #4 Top

Any news on this? The issue still persists after the latest update.

Reply #5 Top

Hello,

Not as of yet, no.

Sean Drohan
Stardock Support Manager

Reply #6 Top

Hi guys,

got a mail today saying that there has been new activity in this thread. However no new posts are visible.

Is there anything to report on the issue?

Reply #7 Top

Quoting teo289, reply 6

Hi guys,

got a mail today saying that there has been new activity in this thread. However no new posts are visible.

Is there anything to report on the issue?

No, but I did reach out to the parties responsible for investigating the internal ticket.

I will let you know when I have a response. 

Sorry for the delay.

Sean Drohan
Stardock Support Manager

Reply #8 Top

There is a Steam opt-in (under 'Betas') for OTC that should resolve this issue.

Thank you for the feedback and patience.

Sean Drohan
Stardock Support Manager

 

Reply #9 Top

Hi Sean,

just wanted to give this a try, but I couldn't find any recently added entries unter Betas. Could you specify which version to use?

 

Reply #10 Top

It would be the 'preview' - the top one.

Sean Drohan
Stardock Support Manager

Reply #11 Top

I can confirm that the test with this build has been positive and would be happy to see the changes deployed. Thank you for the support!

Reply #12 Top

Quoting teo289, reply 11

I can confirm that the test with this build has been positive and would be happy to see the changes deployed. Thank you for the support!

You are most welcome and thank you for the feedback and update.

Sean Drohan
Stardock Support Manager