Game won't start

from Stardock Forums

Looking through the log file, I can tell that the issue seems to be similar, if not identical to Macgyver7640's post. 

We followed the troubleshooting process completely.

I gave my friend the missing _CommonRedist folder.

He deleted "Documents/My Games/Offworld/" and allowed it to repopulate.

He held down SHIFT while launching from the stardock launcher. We found that the "Select monitor" drop down menu was completely empty, and the "Screen resolution" drop down menu only had 1 option, in the 540~ region.

In case you'd need to put him on the debug build, his steam profile is https://steamcommunity.com/id/Pimpdukedoggo/

output_log.txt:

Code: c#
  1. /*
  3. Initialize engine version: 5.6.3p1 (9c92e827232b)
  5. GfxDevice: creating device client; threaded=1
  7. Direct3D:
  9.     Version:  Direct3D 11.0 [level 11.1]
  11.     Renderer: NVIDIA GeForce GTX 1080 (ID=0x1b80)
  13.     Vendor:   NVIDIA
  15.     VRAM:     3072 MB
  17.     Driver:   26.21.14.3648
  19. Begin MonoManager ReloadAssembly
  21. Platform assembly: c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\UnityEngine.dll (this message is harmless)
  23. Loading c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\UnityEngine.dll into Unity Child Domain
  25. Platform assembly: c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless)
  27. Loading c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain
  29. Platform assembly: c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\Assembly-CSharp.dll (this message is harmless)
  31. Loading c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\Assembly-CSharp.dll into Unity Child Domain
  33. Platform assembly: c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\UnityEngine.UI.dll (this message is harmless)
  35. Loading c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\UnityEngine.UI.dll into Unity Child Domain
  37. Platform assembly: c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\UnityEngine.Networking.dll (this message is harmless)
  39. Loading c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\UnityEngine.Networking.dll into Unity Child Domain
  41. Platform assembly: c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\UnityEngine.Analytics.dll (this message is harmless)
  43. Loading c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\UnityEngine.Analytics.dll into Unity Child Domain
  45. Platform assembly: c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\GalaxyCSharp.dll (this message is harmless)
  47. Loading c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\GalaxyCSharp.dll into Unity Child Domain
  49. Platform assembly: c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\UnityEngine.CrashLog.dll (this message is harmless)
  51. Loading c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\UnityEngine.CrashLog.dll into Unity Child Domain
  53. - Completed reload, in  0.082 seconds
  55. Platform assembly: c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\System.Core.dll (this message is harmless)
  57. Platform assembly: c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\System.dll (this message is harmless)
  59. Platform assembly: c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\System.Xml.dll (this message is harmless)
  61. <RI> Initializing input.
  63.  
  65. <RI> Input initialized.
  67.  
  69. IndexOutOfRangeException: Array index is out of range.
  71.   at UnityEngine.Display.RecreateDisplayList (System.IntPtr[] nativeDisplay) [0x00000] in <filename unknown>:0 
  73.  
  75. (Filename:  Line: -1)
  77.  
  79. desktop: 1920x1080 60Hz; virtual: 1920x1080 at 0,0
  81. <RI> Initialized touch support.
  83.  
  85. UnloadTime: 1.934200 ms
  87. Logfile is located at: C:/Users/Owner/Documents/My Games/Offworld/Logs/output.txt
  89.  
  91. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)
  93.  
  95. [LogglyManager] Sending INDIVIDUAL messages
  97.  
  99. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)
  101.  
  103.  
  105. -------------------------------------- Device Properties ---------------------------------
  107. Unity Version: 5.6.3p1
  109. Unity Platform: WindowsPlayer
  111.  
  113. DeviceName: INTELLECTUAL
  115. DeviceType: Desktop
  117. ProcessorType: Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz
  119. OperatingSystem: Windows 7  (6.1.7600) 64bit
  121. ProcessorCount: 4
  123. SystemMemorySize: 8153MB
  125.  
  127. GraphicsDeviceName: NVIDIA GeForce GTX 1080
  129. GraphicsDeviceVendor: NVIDIA
  131. GraphicsDeviceVersion: Direct3D 11.0 [level 11.1]
  133. GraphicsMemorySize: 3072MB
  135. GraphicsShaderLevel: 50
  137. SupportsShadows: True
  139. ------------------------------------------------------------------------------------------
  141.  
  143.  
  145. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)
  147.  
  149. Platform assembly: c:\program files (x86)\steam\steamapps\common\Offworld Trading Company\offworld_Data\Managed\System.Configuration.dll (this message is harmless)
  151. [App] Offworld Version: 1.21.27686
  153.  
  155. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)
  157.  
  159. [App] Command-line: c:/program files (x86)/steam\steamapps\common\Offworld Trading Company\offworld.exe -multidisplay
  161.  
  163. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)
  165.  
  167. [App] Date: 10/16/2019 11:39:12 PM (10/16/2019 21:39:12 UTC)
  169.  
  171. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)
  173.  
  175. [App] AppMain::Start #0
  177.  
  179. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)
  181.  
  183. [OptionsSave] Loading: C:/Users/Owner/Documents/My Games/Offworld/GraphicsOptionsSave.xml and C:/Users/Owner/Documents/My Games/Offworld/SteamCloud/GameOptionsSave.xml
  185.  
  187. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)
  189.  
  191. [OptionsSave] Saving: C:/Users/Owner/Documents/My Games/Offworld/GraphicsOptionsSave.xml and C:/Users/Owner/Documents/My Games/Offworld/SteamCloud/GameOptionsSave.xml
  193.  
  195. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)
  197.  
  199. IndexOutOfRangeException: Array index is out of range.
  201.   at WindowManager.GetMonitorSize (Int32 index) [0x00000] in <filename unknown>:0 
  203.   at WindowManager.SetResolution (Int32 width, Int32 height, Boolean fullscreen, Int32 monitor) [0x00000] in <filename unknown>:0 
  205.   at WindowManager..ctor (.AppMain appMain) [0x00000] in <filename unknown>:0 
  207.   at AppMain.Start () [0x00000] in <filename unknown>:0 
  209.  
  211. (Filename:  Line: -1)
  213.  
  215. NullReferenceException: Object reference not set to an instance of an object
  217.   at ModsScreenListener.OnEnable () [0x00000] in <filename unknown>:0 
  219.  
  221. (Filename:  Line: -1)
  223.  
  225. NullReferenceException: Object reference not set to an instance of an object
  227.   at DropdownList.spawnInstance () [0x00000] in <filename unknown>:0 
  229.   at DropdownList.getDropdownList () [0x00000] in <filename unknown>:0 
  231.   at DropdownControl.SetListVisibility (Boolean makeVisible) [0x00000] in <filename unknown>:0 
  233.   at DropdownControl.Start () [0x00000] in <filename unknown>:0 
  235.  
  237. (Filename:  Line: -1)
  239.  
  241. NullReferenceException: Object reference not set to an instance of an object
  243.   at MohawkUI.createSubmenuButton (IMohawkEventHandler eventHandler, System.String buttonLabel, .GuiActionInfo actionInfo, UnityEngine.GameObject parent, Boolean isInteractable) [0x00000] in <filename unknown>:0 
  245.   at SinglePlayerScreenListener.Init () [0x00000] in <filename unknown>:0 
  247.   at BaseScreenListener.Start () [0x00000] in <filename unknown>:0 
  249.  
  251. (Filename:  Line: -1)
  253.  
  255. NullReferenceException: Object reference not set to an instance of an object
  257.   at DropdownList.spawnInstance () [0x00000] in <filename unknown>:0 
  259.   at DropdownList.getDropdownList () [0x00000] in <filename unknown>:0 
  261.   at DropdownControl.SetListVisibility (Boolean makeVisible) [0x00000] in <filename unknown>:0 
  263.   at DropdownControl.Start () [0x00000] in <filename unknown>:0 
  265.  
  267. (Filename:  Line: -1)
  269.  
  271. NullReferenceException: Object reference not set to an instance of an object
  273.   at DropdownList.spawnInstance () [0x00000] in <filename unknown>:0 
  275.   at DropdownList.getDropdownList () [0x00000] in <filename unknown>:0 
  277.   at DropdownControl.SetListVisibility (Boolean makeVisible) [0x00000] in <filename unknown>:0 
  279.   at DropdownControl.Start () [0x00000] in <filename unknown>:0 
  281.  
  283. (Filename:  Line: -1)
  285.  
  287. NullReferenceException: Object reference not set to an instance of an object
  289.   at UIGameSpriteRepository.GetSpritesFromSpriteGroup (SpriteGroupType eSpriteGroup) [0x00000] in <filename unknown>:0 
  291.   at UIGameSpriteRepository.LoadResourceIcons () [0x00000] in <filename unknown>:0 
  293.   at UIGameSpriteRepository.Load () [0x00000] in <filename unknown>:0 
  295.   at MainScreenListener.Start () [0x00000] in <filename unknown>:0 
  297.  
  299. (Filename:  Line: -1)
  301.  
  303. NullReferenceException: Object reference not set to an instance of an object
  305.   at SplashScreenListener.Begin (.MainScreenListener parent) [0x00000] in <filename unknown>:0 
  307.   at MainScreenListener.SetScreen (MenuScreen newScreenIndex) [0x00000] in <filename unknown>:0 
  309.   at MainScreenListener.Update () [0x00000] in <filename unknown>:0 
  311.  
  313. (Filename:  Line: -1)
  315.  
  317. NullReferenceException: Object reference not set to an instance of an object
  319.   at DropdownList.spawnInstance () [0x00000] in <filename unknown>:0 
  321.   at DropdownList.getDropdownList () [0x00000] in <filename unknown>:0 
  323.   at GrandMasterScaler.OnScreenSizeChanged () [0x00000] in <filename unknown>:0 
  325.   at GrandMasterScaler.Update () [0x00000] in <filename unknown>:0 
  327.  
  329. (Filename:  Line: -1)
  331.  
  333. [Remote Settings] Updated remote settings
  335.  
  337. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)
  339.  
  341. [LogglyManager] ENABLED
  343.  
  345. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)
  347.  
  349. [LogglyManager] Activate on error is OFF
  351.  
  353. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)
  355.  
  357. [LogglyManager] Send full log if error is OFF
  359.  
  361. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)
  363.  
  365. */
  367. "(The following 6 lines had 100 other duplicated of them, however they've been omitted in this summary)"
  369. /*
  371. NullReferenceException: Object reference not set to an instance of an object
  373.   at MainScreenListener.startMusic () [0x00000] in <filename unknown>:0 
  375.   at MainScreenListener.UpdateAudio () [0x00000] in <filename unknown>:0 
  377.   at MainScreenListener.Update () [0x00000] in <filename unknown>:0 
  379.  
  381. (Filename:  Line: -1)
  383.  
  385. NullReferenceException: Object reference not set to an instance of an object
  387.   at AppMain.OnApplicationQuit () [0x00000] in <filename unknown>:0 
  389.  
  391. (Filename:  Line: -1)
  393.  
  395. Setting up 2 worker threads for Enlighten.
  397.   Thread -> id: 2c98 -> priority: 1 
  399.   Thread -> id: 151c -> priority: 1 
  401. [App] AppMain::OnDestroy #0
  403.  
  405. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)
  407.  
  409. [OptionsSave] Saving: C:/Users/Owner/Documents/My Games/Offworld/GraphicsOptionsSave.xml and C:/Users/Owner/Documents/My Games/Offworld/SteamCloud/GameOptionsSave.xml
  411.  
  413. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)*/

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