X app will not group

Some apps will not allow for reliable grouping (Adobe Acrobat reader for example) and have to be excluded.

Saved groups with Chrome/Edge will not have Chrome/Edge open or opens outside of the group.

Chrome and Edge are notorious for having many running processes even when no browser window is open.  This makes is problematic for Groupy to open Chrome/Edge in saved groups consistently.  To solve this, you can turn this setting in Chrome/Edge off:

Chrome: Settings, Advanced, System:

Edge: Settings, Systems and Performance, System:

Note: If you set that to off, when you close Chrome, all Chrome process will also stop (Hangouts for example).  Even with that setting, you need to check task manager to ensure there are not running Chrome processes. 

Snapping (WinKey + Arrow keys) are not working with Groupy enabled

If you use 'Combine if possible':

WinKey + Arrow keys should snap apps apps as you would expect.  Note that some apps / tabs cannot use 'Combine if possible' as they use a custom titlebar - Microsoft Office being a notable one.

How to disable / enable Groupy from a command line?

The exact command line to disable is:

"C:\Program Files (x86)\Stardock\Groupy\GroupyCtrl.exe" unload

Simply re-enabling the service will restore it:

net start Groupy

Testing Groupy in Sandbox

Groupy Clean Boot

A "clean boot" starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. This is similar to starting Windows in Safe Mode, but provides you more control over which services and programs run at startup to help you isolate the cause of a problem.

Creating a new Windows Administrator Account

For testing, please create a new Windows Administrator account.

Windows 7: 

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-7

Windows 8: 

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8

Windows 10 & 11:

http://windows.microsoft.com/en-us/windows-10/create-a-local-user-account-in-windows-10

Log in under that account and try.  If it fails, and while still under that account, please click the link below for performing a 'clean boot' under it:

Performing a ‘clean boot’

https://support.microsoft.com/en-us/kb/929135

Re-enable Stardock Product

After you've loaded Windows in a clean state, please download this file:

https://cdn.stardock.us/support/uploads/GroupyStart.zip

Run the batch file in it to start the Groupy service.

Groupy purging and re-installing

Obtaining the purge file

Please follow this link: 

https://cdn.stardock.us/support/uploads/groupyPurge.zip

Save the file to your downloads folder.

Purging the application

Double-click the downloaded purge file and select "Run as Administrator" if you're on Windows 7/8/8.1/10.

If you are running Windows 8/10/11, you may be notified that Windows is protecting your PC.  Select "More info" and then "Run anyway". 

Reboot the computer and reinstall the application.  It is important to get the most recent version of the application.

Reinstalling

For trials:

Please ensure you have the most recent trial available:

https://www.stardock.com/products/

For Stardock direct purchases

For getting your product and key, please see the following: 

https://www.stardock.com/support/productkeyretrieval

For Steam Purchases

Even after using the purge file, you still need to use the 'uninstall' option in the Steam client:

After, re-Install from Steam and Steam only.

Please DO NOT change any of the default settings until you verify that the application is running as expected in its default state.