This whole process has been very frustrating for me. A few days ago I purchased Object Desktop. I have yet to use it as I see no way to download it. My sales receipt says to click on the "MY DOWNLOAD" link, which I did. Brings me to My Download on the site, which tells me that it will show here after I download the software. I tried to click the "Get it NOW" button but it just wants me to give my charge card number again. I have downloaded and install Object Desktop Manager. It tells me that I have nothing to Manage and nothing to Install. If I click on Subscription Tab and Subscribe to Object Desktop, it wants my charge card number again.
This was all done after I emailed them twice for support and have never received any email back.
Guess my question now is how do I get my money back?