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Report New WinCustomize Bugs and Other Issues

Report New WinCustomize Bugs and Other Issues

While we have worked very hard to make the new site error free there are always a issue here and there that were simply missed.  So this is the place that we would like you to submit site issues to. 

Please take the time to read through items that have already been submitted so that you are not duplicating issues.   This will make it much easier for us in determining new or old bugs.

Also, when reporting a problem its very important that you include the URL to the page where the problem occured.  Also be as descriptive as possible.  And if it is a display issue please be sure to include what browser you are running and its version.

32,418 views 420 replies
Reply #101 Top
Thank you for the reply!
Reply #102 Top
On the home page, the gallery toolbar (on the right), after I click edit to edit the galleries shown I select save and all is fine. After I logout and clear all personal data, i.e. cache/cookies and log back in, my edited galleries are no longer there.

The specific galleries I have tried this with are Kapsules and ObjectBar.

Browser: FF 1.5.0.9
Reply #103 Top
/me guesses that your preference are stored in cookies
Reply #105 Top
Just a minor glitch....when scrolling back up the page in some forum threads I notice horizontal lines going through the lines of text in some replies, thus making them difficult to re-read/copy & paste/quote if necessary. It's a random glitch affecting some posts in random threads but is not consistent....sometimes it happens but not others, and not always to the same replies. I'm using Firefox 2.0.0.1 and have cleared all cookies from the previous WC site to start afresh here.
Reply #106 Top
Fairry: I can't make much sense out of that Sorry. The redirect has never failed, and yes, that is the correct redirection Url. If you want to see another user's skins, use skins.aspx?acid=[accountid] or go to their personal site, skins.aspx.


The redirect for the new site may not fail but what Im saying is any link that existed previously on my skin previews that linked to others work no longer function properly.

This is a link off of my last screen shot - its suppose to link to a cursor called " Checkmate" now when I click on it , it only takes me to the cursor Xp Gallery.
This is the URL:
https://www.wincustomize.com/Skins.aspx?LibID=25&view=1&sortby=8&sortdir=DESC&p=1&advanced=0&searchtxt=Checkmate

Here is a Screen shot of the page and my browser after I click on the above link.
Notice the browser says =checkmate , but as you see , Im not looking at that skin, im only at the cursorxp gallery.


Reply #107 Top
Im on my other computer now and the log in box is back on front page as well as gallery that was missing yesterday - i used a cookie cleaner before logging in - so must of been some missed cookies.
Reply #108 Top
Yeah, it's different, but:

1. It looks absolutely fantastic
2. It works!(there have been bugs, but there will ALWAYS be bugs...and look at how fast the team has repaired the stuff mentioned in this thread! KUDOS team!)
3. Change is good (sure, I have to replace a couple of bookmarks and do things a bit differently, but I have found all the stuff that I had before, and I see so much more offered!)
4. I'm proud to have the boss walk into the office now and see me browsing WC

I don't have a single complaint...keep it up wincustomize! (gotta get me a t-shirt)
Reply #109 Top
Further to my earlier mention of a temporary Opera fix I have developed a marginally better solution.

Use these instructions to create a User JavaScript folder if you do not already have one.

Once that has been done create a text file with the name 'wincusto-fixes.js' (minus quotes naturally) and paste the following code into it:
// ==UserScript==
// @include http://*.wincustomize.com/*
// ==/UserScript==

opera.defineMagicVariable('m_Opera', function (value) { return false; }, null );
opera.defineMagicVariable('m_Moz', function (value) { return true; }, null );
opera.defineMagicVariable('browserID', function (value) { return 3; }, null );


You should now be able to remove any site-specific preferences masking your browser as Firefox; the advantage being that now any server-based statistics will be able to correctly count Opera ensuring it doesn't disappear from the stats altogether. (A common catch-22 being a site not supporting Opera due to a low count in the stats, when the count is lower than it should be due to visitors being forced to use another browser or hide Opera's identity.)

Note that I have seen the pinned post and appreciate the promise to support Opera (if you want people to test who are familiar with the typical places that sites end up breaking Opera (usually inadvertently relying on browser bugs such as Gecko's faulty handling of capturing event listeners) I'm happy to lend what time I can) even if there is no ETA, hell most of what I've seen works even under stock Opera. This is just to keep things ticking over as best as possible in the meantime.
Reply #110 Top
quick fix for the opera problem is to set your dock up to look exactly like mine:



if you can get these icons to lead to the respective browsers, one of them will display the information in the way that you want it to.

(excellent dock by WebGizmos and available in the ObjectDock Gallery)
Reply #111 Top

https://www.wincustomize.com/Skins.aspx?LibID=25&view=1&sortby=8&sortdir=DESC&p=1&advanced=0&searchtxt=Checkmate

Fairry That url specifies a search, which no longer functions the same way on the new site. Im sorry, but this is pretty much set in stone at this point. We are planning an advanced search but have no ETA we can offer at this time. As for the layout issues you're experiencing; Please configure your browser to use the site-defined font size settings. It's visible from your screenshot that the browser is overriding the font sizes that the website is specifying. If you prefer to use the larger font size, it's more than likely youre going to run across more layout issues.

BtEO Thanks for doing the legwork on that. I will add it to the post about Opera support.

Reply #112 Top
Fairry That url specifies a search, which no longer functions the same way on the new site. Im sorry, but this is pretty much set in stone at this point. We are planning an advanced search but have no ETA we can offer at this time. As for the layout issues you're experiencing; Please configure your browser to use the site-defined font size settings. It's visible from your screenshot that the browser is overriding the font sizes that the website is specifying. If you prefer to use the larger font size, it's more than likely youre going to run across more layout issues.


Ok..as long as I know this is set in stone - no problem..I will update my old skins when the site settles down a bit and fix all the links that are now obsolete. As for the font issue - I've done that deliberately. The font on the new site is a tad smaller than the old site and I like to do a lot of reading here and I was getting a headache from it. Sometimes its a change in colours that gives me headaches and its just a matter of my eyes adjusting to the ' newness' of it all.
Reply #113 Top
I just noticed something with the galleries. The people who have not setup a WC personal site doesn't have the library icons on their skins.

Examples: Link, Link

Now, when you go to someone's gallery who has setup a personal site, each skin has the appropriate library icon.

Example: Link

Also another thing, when I click on the Preview tab to see this post, I get this: Link. The preview box is all black, I've selected everything to show that the text is there. Using Firefox 2.0.0.1.
Reply #114 Top
I actually don't care for the new layout at all. The other format had better views of skins, window blinds, wallpaper, etc. Also, what happend to Advanced Search. I liked the ability to view just holiday skins, etc. And most importantly I had the option of viewing more than 8 skins at a time.
Reply #115 Top
And most importantly I had the option of viewing more than 8 skins at a time.


Just click on "Settings" top right and set the number of skins you wish to see.
Reply #116 Top
This isn't so much a bug as it is inconvenient. When viewing a skin and there's more than one page (example), it would be nice to have the page navigation at the bottom as well as the top. It's easier to just click to the next page at the bottom than reading all the way to the bottom and then scrolling all the way back up to go to the next page. :S

Addon to Reply #113: On non-WC setup personal sites (the first two links I gave) the My Settings and Log Off links aren't links, I can't even highlight the text to copy it. It only happens in Firefox (KiloKrash noticed the same thing in an older version of FF as well). Seems to work just fine in IE7.
Reply #117 Top
Question: There used to be a tab at the top of the page(s) to view the WC personal pages...was it moved, or is there a link somewhere that I'm not seeing?

Thanks!
Reply #118 Top
Question: There used to be a tab at the top of the page(s) to view the WC personal pages...was it moved, or is there a link somewhere that I'm not seeing?


It's kind of hidden I guess.

Go the the home page or any page but the forums. Then look in the upper left hand corner (directly under the Home/Gallery buttons) and you'll see a "Home" link with an arrow to the right of it. Click the arrow then select "Personal Site". After that there are many ways to filter out the different authors...they've really improved it.
Reply #119 Top
Thanks Kilo!

Edit: I found the pages (thanks again), and was browsing through some of them. Not sure if Apocalypse_67 realizes this, but his site's comments are all spam/links.
Reply #120 Top
Edit: I found the pages (thanks again), and was browsing through some of them. Not sure if Apocalypse_67 realizes this, but his site's comments are all spam/links.


No joke! That's just awful. There's so many on there that Firefox had a hard time handling it, about halfway down the page just breaks. I've never seen that kind of spam on here before. Wonder why they haven't been deleted.
Reply #121 Top
Wonder why they haven't been deleted.


He ( ak_67) probably hasnt been around to see it and this isn't the first time that someones site has been spammed like that. I think Jafo can take care of it in one shot.
Reply #122 Top
That's what I was thinking too. Would be tedious to have to delete them one by one. I don't think I saw a single non-spam comment in there.
Reply #123 Top
That is old spam on A-67's site. I had the same thing and so did a few others. Jafo took care of it quit a while ago. A-67 just hasn't deleted it yet. The last date for it was last May. Whoever was doing it was stopped in their tracks!
Reply #124 Top

Question: There used to be a tab at the top of the page(s) to view the WC personal pages...was it moved, or is there a link somewhere that I'm not seeing?

ama02 Right above your name and avatar in the upper right you'll see 'My: ... Site' Click that link.

Addon to Reply #113: On non-WC setup personal sites (the first two links I gave) the My Settings and Log Off links aren't links, I can't even highlight the text to copy it. It only happens in Firefox (KiloKrash noticed the same thing in an older version of FF as well). Seems to work just fine in IE7.

Bebi, those arent 'non-WC setup personal sites' there lol. Took me a second to figure out what you meant by that. That's just the main website's view of an author's skins. I see what you mean about the library icons being missing. But using the latest version of firefox (2.0.0.1) I have no problems with the My Settings or Logoff links. Chalk it up to yet another bizzarre Firefox issue. Would be nice if its quirks were consistant

RE: Apocolypse's spam comments... those were posted there (based on the date) before the old site's guestbook was made so that you had to be logged in to make an entry. The 'My Comments' is the former Guestbook if anyone hadnt noticed It used to be burried on the 'About' tab of the old site. At any rate, I'll go ahead and clean those up.

Reply #125 Top
When viewing a skin the left bar seems to disappear in FF.