Fences causes long lag/explorer crash when going to desktop

gavincarpenter

Join Date 10/2012

Fences causes long lag/explorer crash when going to desktop

I've used fences for quite a number of years and always had this issue to some extent but put it down to the laptop I was using, however having just upgraded to a brand new i7 16GB lenovo X380 yoga the problem persists and it's quite annoying.

When pressing the Win-D shortcut with fences enabled the whole system freezes up for a while (around 5 seconds) with the desktop wallpaper showing and no icons or fences, the screen then goes black briefly and the desktop reloads with the taskbar icons coming back one by one and the icons and fences rendering.

When manually minimising each window this doesn't happen, not does it happen with fences disabled.

Any ideas how to prevent this annoying behaviour?

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AzDude

Join Date 11/2002

+556

Quoting cranticumar,

reply 25

Is there any update on this issue? In my case it is forcepoint. Is there any fix for this?

Stardock support is closed for the Holidays returning Jan. 2

as far as I know nothing new yet but we can check back with

support at that time .

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BigDogBigFeet

Join Date 12/2005

+457

Quoting sdRohan,

reply 9

With near certainty, under a clean boot, Feces would likely work for each of you.

I'm not sure I would want that under my clean boot.

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BigDogBigFeet

Join Date 12/2005

+457

Just doin my dooty when spellcheck fails.

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I have the same issue . here is my information :

win10 10.0.17134 N/A Build 17134

ThinkPad x280

forcepoint endpoint

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sdrohan

Join Date 10/2012

+732

Quoting cranticumar,

reply 25

Is there any update on this issue? In my case it is forcepoint. Is there any fix for this?

Not at this time - as far as we can tell, this is up to them to address.

------------
Sean Drohan
Stardock Support Manager

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I stopped the fixed point service on my system, still the issue exists.

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sdrohan

Join Date 10/2012

+732

Quoting cranticumar,

reply 31

I stopped the fixed point service on my system, still the issue exists.

I doubt that would be enough. A clean boot would tell a lot, however:

https://forums.stardock.com/486084/fences-support-faq#cleanboot

----------------
Sean Drohan
Stardock Customer Service Manager

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I also have this problem. It's also on a work laptop. It does have some security software running, but none that was mentioned on this thread.

I have another thought. Do you guys have roaming profiles on your PCs, which is kinda of like having your desktop on a Network Cloud? It allows you to log into different computers and still have your personal files on your desktop, documents, etc.

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In Fences 3.0 I created a folder portal which was mapped but is on another PC in my Home Network. It appears that wen that PC is turned off Fences itself causes Explorer to crash. When I disabled Fences Explorer behaves perfectly, when I reactivate it , it causes the problems. I am sure others must be having this proble,.

can anyone suggest anything to stop this from happening as I do have several PC's on my Network and it seems ridiculous that I must have them all turned on to use Fences!

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Quoting Peter219,

reply 34

After reinstalling windows 10, uninstalling/ re installing Fences, Start10 and also Multiplicity, I have finally discovered what is causing long delays and even crashing Explorer when I tried to access from within a Fence.

In Fences 3.0 I created a folder portal which was mapped but is on another PC in my Home Network. It appears that wen that PC is turned off Fences itself causes Explorer to crash. When I disabled Fences Explorer behaves perfectly, when I reactivate it , it causes the problems. I am sure others must be having this proble,.

can anyone suggest anything to stop this from happening as I do have several PC's on my Network and it seems ridiculous that I must have them all turned on to use Fences!

You can try this solution : https://forums.stardock.com/486084/fences-support-faq#folderportalsempty

Thank you,

Basj,

Stardock Community Assistant

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Hi Basj,

Thanks for the response. I followed the link but was unable to view the video as my PC wouldn't let me view it!!

Anyway, I have tried the method in it which helped a bit but if I clicked on any of the shortcuts in the newly created folder, explorer freezes for a period of time before I get a message telling me the shortcut is unavailable and asking me if I want to delete it.

I suppose the only way round it is NOT to have any folder Portals referring to other PC's on the network!!

Not really satisfactory though.

Peter

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Hi everyone,

For my case, I met such issue on my working laptop, and it's with Forcepoint installed.

I've disabled all the services and startup items of Forcepoint in the begining.

But still crashing explorer, exactly the same phenomenon with floor #7.

I was blocked by password when trying to uninstall Forcepoint.

And our IT guy won't give me the password for sure.

So I tried to boot into PE, then remove all the Forcepoint drivers:

C:\Windows\System32\drivers\cwNep.sys

C:\Windows\System32\drivers\FpECAWfp.sys

C:\Windows\System32\drivers\FpFile.sys

C:\Windows\System32\drivers\FpProcess.sys

C:\Windows\System32\drivers\Qip.sys

C:\Windows\System32\drivers\WFPRedir.sys

C:\Windows\System32\drivers\WsNetFlt.sys

C:\Windows\System32\drivers\WsOMFlt.sys

C:\Windows\System32\drivers\WsWfpRF.sys

And also removed the DLL files by Forcepoint in System32 folder:

C:\Windows\System32\QIPCAP64.dll

C:\Windows\System32\QIPOverlay.dll

Then issue solved, fenses is working properly now.

This post is just for your info and reference.

Regards

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AzDude

Join Date 11/2002

+556

Hello,

Just an FYI that Fences 3.12 Beta was released today.

For all the details, please see:

https://forums.stardock.com/506115

We are very much looking forward to your feedback there.

Thanks,

AzDude
Stardock Community Assistant

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Hi again!

Just returning to this thread after all this time to say I've just paid for and setup fences 4.0.0.3 on a brand new work laptop and the issue still persists

I was really hoping that a fix for this would be in place by now, it's a pretty annoying bug!

To be fair though it does seemed to have improved a little bit. Pinning of apps to the left and right seems to work ok now. It's mainly pressing win-d that it doesn't seem to like for some reason.

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