TanKCR ....this is called the 'Support Forum.'

Typically that means it is a venue for official and community assistance interaction with queries.  The FORMAL and SPECIFIC "Support" avenue for Stardock's applications/games is support@stardock.com , not here.

This thread pertains to the imminent release date/timing of Windowblinds 8.  The query was answered long ago, however the thread is here still simply because others ask the same query, nothing more.

Nowhere was it a dissertation on the expected methodology of Customer Service or any other such 'aside'.

Whether or not an individual is satisfied with the time-line associated with a product update or release does not alter that timeline.  If a person chooses to change Operating Systems when it suits him it is NOT reasonable to expect everyone else to adapt and develop to suit HIS timeline.

The issues you raise here are borderline 'trolling' - looking for an argument/response.

I think you NEED to accept explanations for why YOU are waiting, because it is a fact of life that the world revolves around NO-ONE ...

I personally wish to take this op to thank those, like Zubaz, and Jafo, that work hard to make this forum a good place to be. And they do this regardless of what personal strife they have to deal with. So, a little sarcasm/humor is ok by me. Keeps things fun.

Just my 2 cents.

TanKCR ...please read the preceeding 4 pages [on this thread alone] and you will see several references of exactly that.

However, for some it appears that 'as soon as we can' is not good enough, no matter how many times it is reiterated and in how many different forms.

Again, Windowblinds 8 will be released when it is ready, and NOT before, whether that upsets [some] people or not.

It is beyond both yours AND my influence to accelerate.

Meanwhile, and again, this is not the thread for complaints re customer service.  If you wish to complain the correct avenue is support@stardock.com or perhaps sales@stardock.com

I trust this is now clear for you...

Here's where we're at with Object Desktop on Windows 8:

• Start8 (obvious works)
• Decor8 (Obviously works)
• DeskScapes 8 (new version supports Windows 8)
• WindowFX 5 (supports Windows 8)
• IconPackager (works on Windows 8)
• Fences (v2 works on Windows 8)
• Tiles (works on Windows 8)
• ModernMix (obviously works on Windows 8)
• IconPackager (works on Windows 8)

That leaves WindowBlinds which is proving very difficult on Windows 8 because Microsoft eliminated Aero.  And I don't just mean the assets, they actually eliminated the underlying UX engine that used to do nice things like blur windows and such. 

UIS0, which was designed to skin Aero, is gone completely. 

UIS2 skins will work via WindowBlinds 8.

As far as how people can behave on the forums -- these are our forums. There is no freedom of speech here. Someone's purchase of a product doesn't entitle them to be rude to us. And if someone upgrades to a new version of Windows, they don't automagically have programs work on the new OS.  Talk to Microsoft about that, they're the ones who break stuff.  All we can do is try our best to solve the problems Microsoft created.

A user who purchased Object Desktop and went to Windows 8 has been able to get some compelling and often unique tools to make Windows 8 better.  Start8, ModernMix, Decor8 to name 3 programs that were developed specifically for Windows 8.  

Thankyou....

Please note the preceeding comment to your last [#83 ].

That really 'should' cover it...

Frogboy, I do not believe that I was rude to your folks, in fact I felt that their handling of my initial comments, and those following it were rude to me. As far as the rights of a customer, I suppose that is entirely up to your company, though there are unwritten rules of thumb to that. Typically a retail company would try to turn a frustrated customer into a satisfied customer, within reason, some customers will never be happy. I am not one of those. My initial complaint about windowsblinds was quite minor in my mind, I really wasn't hugely concerned about it. The way that Stardock "employees" have responded however, is much more concerning and frustrating to me. As far as I can tell, you and your employees could care less about how you treat your customers, as long as you have each others back, that is all that matters...

I would agree

The way I look at it if I may. If you don't like the way StarDock employees talked to you just don't come back. I've read this whole thread I seen nothing to get pissed about. I do not think joking around with someone is disrespecting them. I've never had any issues with support or the moderators. But like I said it's simple

If you don't like the way you are treated just don't comeback or buy the software. As for me I am a happy camper.   

TechNoWeb, I am not pissed, it is a matter of principal more than anything else. If a customer misunderstands a joke, or sarcastic remark that an employee makes and feels slighted, and or offended. The best approach is always to just apologize to said customer and move on. Instead what we got was a whole lot of people, several employees as well, defending the remark and attacking my frustration. As I see it this only compounded the issue. Eventually the individual remark was apologized for and explained (which showed it to be quite harmless), but others couldn't let it go and had to keep up on the offensive!

ha ha ha, stating the obvious is worth a thousand when a conversation is circling the drain!

Nope. No reason for an apology, also:

Rule #6: Never apologize — Its a sign of weakness.

To translate nto English...

[loosely]

Don't exaggerate, man, it's insane.

....