I also had to uninstall and re-install from the DVD. The update to 1.1 was 220mb.

Ok this is getting a bit ridiculous....

So, I have been getting this bug since beta 1.09o. The fix was always to revert to release version, and then re-update. Ok, so today I log in and because the release version is 1.1 this doesn't work anymore.

So I see a solution was to reinstall the game from the DVD. So I completely removed elemental, and ran the disk.

Then I get this message.

"Are you sure you want to remove Elemental and all it's components."

WTF!

I closed it, and made sure it was completely deleted as well as all residue files and folders. Restarted computer.

Same message.

Ok yes, click remove.

Computer thinks about it for a while.

computing space requirements................

"Error.

Could not access network location NO$KEY" (I dont know maybe because the program is not installed in the first place!

seriously WTF! My patience is starting to run thin for this game.

Running win7 64x, tried turning of UAC, still the same.

Hello

I have the same problem trying to update from 1.09n to 1.1. Can't downgrade and it always tries to download a 1.99gig patch.

I have Win7 64 and I have tried the verify and the show pre-release versions trick but I have to download the whole game. Don't have enough bandwidth allowance. Is there anyway to get the patch and than install it manually outside of Impulse?

I am going to uninstall the game than re-install off of the disk. Hope this works.

As another note, once you post that screen shot here, as a test please delete the registry values (on the right hand side) under here:

HKEY_CURRENT_USER\Software\Stardock\ComponentManager\UpdateSizes

See if that resolves the issue (causing Impulse to not pull the full file).

If it does, please let us know so we can focus on your screen shot.

Zargon

puntarenas,

Thank you for the screen shots, however I think you are not seeing the issue right?

Correct me if I am wrong, you are seeing the correct value for the update at 47,55 MB right?  We are looking for someone who sees 1.9GB+ in the update size field.

Are you saying when you click update that Impulse tries to pull the 1.9GB+?

If you clicked update when Impulse reported 2.25GB what happens?

Zargon

Puntarenas,

OK.  Please try that and let me know.  Basically, Impulse will recalculate when you hit the Update button.  So even though it says the update is 2.25GB, if you leave Impulse open long enough that value will update.  Instead of waiting, just click the update button and you should see a new value when the download starts.  That is the actual size of the update.

Zargon

Puntarenas,

Thank you for your input.  We will not give up until we find the issue.  Glad to hear you are not experiencing the problem anymore.

Zargon

Cammagno,

Did you install digitally initially?

Kirk

OK.  I sent you a list of instructions for the next time an update is available so you can send us the log.

Thank you.

Zargon

Hey Zargon, if you're on holidays, then that's cool. If not, then clearly the boss is working you too hard.

That said, I'm just wondering if there is any further updates to this problem currently? I've logged in and out of Impulse multiple times since I last sent you (I think) the email with the various bits and pieces requested of me. I'm still registering the 1.99GB update available.

Thanks Zargon

I let it download up to 100MB then cancelled. Impulse reads the download as xx.xMB / 1.91GB

It isn't a major problem my end any time soon, in a few more weeks I should be back home and able to reinstall from disc again. It is just odd though that Impulse wants to redownload the whole lot despite loading correctly.

Updating Elemental v1.10 to v1.11 resulted in a download size of 1,91gb and it actually was that big, not just a display error.

Then I canceled the download, deleted the registry key above and restarted Impulse, still 1,91gb displayed and actually downloading. I canceled the download again, so is there anything I can do now to provide some useful information?